The Secret To Selling Fitness.. (and Merry Christmas!)
Tuesday, December 23rd, 2008SELLING IS EASY
(Excerpt from “Secret of Selling Anything” by Harry Browne - one of the greatest books ever written on sales)
Success in salesmanship depends upon factors quite different from the common conceptions. You don’t have to be a showman, an extrovert, forceful, flamboyant, domineering, tireless, single-minded, or even energetic.
But you do have to be sensitive, alert, imaginative, honest and a good listener.
If you look at the real world, just the way it is, you can see there are certain things you’ll have to recognise to succeed. None of these things is out of your reach. Let’s summarise them:
- You must recognise that every individual is already motivated. Every prospect has a multitude of hopes, aspirations, dreams, plans, goals and ideas. Don’t try to motivate him. Instead, discover his present motivation.
- Since every individual is different, there’s no way of knowing in advance what will make this prospect buy. Your job is to discover what it is that motivates this individual, and then offer your product/service in terms dictated by that motivation. The secret of salesmanship can be summed up in the simple rule: Find this prospects’s motivation and appeal to it.
- Never present your product/service until after you have discovered what motivates the prospect. There are literally hundreds of possible motivations to which your product/service might appeal. Don’t make the mistake of trying to outguess the prospect - it isn’t necessary. Wait until you’ve found out what he’d be willing to buy before trying to sell him anything.
- To increase your chances to make the sale, follow the five-step procedure:
1. Discover the prospect’s motivation. Ask leading questions that encourage the prospect to talk about those areas of his life or business that will reveal the motivations to which you can appeal. Take an interest in all relevant problems that face the prospect. He’s telling you how to make the sale.
2. Summarise the prospect’s motivation. Sum up the material presented to you in step one. Define the problem or summarise the objective so that you understand together what must be done to achieve his goals. In effect, you are confirming the qualifications you’ll have to meet to make the sale.
3. Present your solution. Now that you know what the prospect wants, you can present your product/service as the answer to that quest. Build your presentation around those matters (and only those matters) the buyer has said are important.
4. Answer questions. Handle any reservations or objections the prospect may have; make sure he fully understands the proposal and the way it will satisfy his motives. In handling objections, don’t try to overrule the prospect’s thinking. Instead, use the listen-agree-suggest technique.
5. Close the sale. You should never find yourself locked in a life-and-death struggle with the buyer when it comes time to close the sale. If you’ve done your job properly in the first four steps, you only have to encourage him now to do what he wants to do.
- Selling is easy if you don’t try to put anything over on the prospect. Think of yourself as a representative of the buyer as well as of your company. Look for motivations that will create a mutually profitable exchange between buyer and seller. Never think of yourself as someone who tries to “talk people into things.”
- Be honest at all times. Honesty is not a self-denying virtue. It’s on of the greatest assets a salesman can have. If you’re honest at all times, you can relax completely - knowing you have nothing to cover up. And your honesty will be recognised by many prospects who will then prefer to do business with you. In addition, there is an indefinable confidence that the honest person expresses that can never be impersonated fully.
- A salesperson’s field is communication. Your success depends upon your ability to understand your prospects and prescribe solutions to their problems. But the prospect’s solutions must be presented in terms that fit his motivations (not your motivations or opinions).
Most salespeople never learn that the essence of salesmanship is a two-way communication. Your success depends as much upon your ability to HEAR and UNDERSTAND as it does upon your ability to talk.
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This is the EXACT philosophy, and almost the exact methodology/process we teach in the AUTO-CLOSER Fitness Sales System. It is timeless, tested and proven, and the results are, to many, mind-blowing. If there is just ONE skill/system/”thing” you MUST master in order to achieve your goals and dreams for 2009, it is sales. Because nothing happens until something is sold.
Please note that our office will be closed until Monday, 5th January, 2009. If you need to contact us you can do so by emailing support@fitforprofit.com.au, and if you’re a member, you can use the discussion forums.
From all of us here at FFP, we wish you a Merry Christmas and Happy Holidays!
- Ric Isaac


